The deal, in plain words

Last updated 3 September 2026

These terms are the agreement between you and Stenite AB, Sweden, for using QuietAlbum. They are written to be read. Your rights as a consumer under Swedish and EU law always apply on top of them and nothing here takes those away.

What QuietAlbum is

A private, invite-only album: posts with photos, videos, audio clips and text, shared with the members you choose, viewed in a browser. One plan per account carries every album that account creates; every member of those albums is free. How we handle your data is on the privacy page, which is part of these terms.

Paying for your plan

Every account can try it free for one month. No card needed. The trial starts when you create your first album.
One plan per account, paid yearly or monthly. The price, including VAT, is shown before you pay.
The plan carries every album you create and every member of them. Members never pay.
100 GB of uploaded originals per plan, across all your albums. The smaller copies we make for display do not count. Your plan page shows how much is used; more space is available on request.
First year: the first year of an account's first yearly plan is at the introductory price shown on Pricing; the plan then renews at the ordinary yearly price, which is shown next to it before you pay. The introductory price applies once per account. The monthly plan has no introductory price.
Founder price: the first 200 paying accounts get the yearly plan at the founder price (see Pricing). That price is kept for as long as the plan stays continuously active - it is not a lifetime price. A plan that lapses and is started again later pays the price current at that time. Only a paid plan takes a founder place; a trial, an invited member or a gifted year does not.
Renewals are at your founder price if you have one, otherwise at the ordinary price current at the time. If the ordinary price changes, you are told before your next renewal and can cancel.
Gifts: anyone can buy a year of the plan as a gift code, or through an album's gift link. A gift is always one year at the ordinary yearly price. It is not a subscription and does not renew.

Cancelling and refunds

Cancel any time from your plan page in the app. The plan runs to the end of the period you paid for; it does not renew.
14-day right of withdrawal: within 14 days of a purchase or renewal you can ask for a full refund, no reason needed. Email us.
Gifts are refundable while unredeemed and non-refundable once redeemed.
If a renewal payment fails, your albums keep working for 14 days while you fix the card. After that they become read-only until the plan is paid again.

When a plan ends

Nothing is deleted. Your albums become read-only: every member can still view and export everything, nobody can add. They stay that way for at least twelve months. If the plan is still unpaid after that, we email every member several times, starting at least 30 days before, and then delete the albums. Start the plan again at any point and they wake up as they were.

Your content

Everything you upload stays yours. You give us only the permission we need to run the service: to store your content, make smaller copies for display, and show it to the album's members. That permission ends when the content is deleted. We never use your content for anything else, as the privacy page spells out.

What we ask of you

You are 18 or older and responsible for the account under your email address.
You have the right to post what you post, including photos of other people. For a child, that means you are their parent or legal guardian, or a guardian has said yes. For other adults, ask them.
Nothing illegal, and nothing that harms the people in an album. If you see something wrong in an album you belong to, tell the album's owner or us.
An invite link lets whoever holds it join your albums, so share it the way you would share a house key. Each link works once and expires; you can revoke it before then.
Do not try to reach content you were not invited to, or to overload the service.

If an account breaks these rules we may remove the content or close the account. Unless the law forbids it, we give notice and time to export first.

Who can do what in an album

The account whose plan carries an album is its owner. The owner invites people, decides what the family calls each of them and what they may do, and which albums each of them sees; the owner also changes settings and deletes the album. The owner may turn on "review contributions" for an album, in which case contributors' posts wait for the owner before the family sees them; it is off unless the owner turns it on. Contributors post and comment. Followers follow along, comment and react. Every member can export the whole album. Deleting an album is the owner's decision; every member is warned and has 30 days to export before it is final.

Any member can report a post or a comment - a picture of someone who did not agree to it, something upsetting, something that does not belong. The report goes to the album's owner with the reporter's name, and the owner answers it: by removing the post or comment, or by leaving it. A report nobody has answered within 24 hours comes to us, and we may remove content that breaks these terms ourselves. The person who wrote a post or a comment can always remove it; the owner can remove anything in their album. A member can leave an album at any time, and the owner can remove a member.

What you can expect from us

We keep the service running, keep your content safe as described on the privacy page, and tell you ahead of time about changes that matter. We do not guarantee that the service is never interrupted - it is run by a small company - and we ask you to keep your own export of anything irreplaceable. To the extent Swedish consumer law allows, our liability is limited to what you paid us in the last twelve months. Nothing here limits liability for wilful misconduct, gross negligence, or anything the law says cannot be limited.

Changes to these terms

If we change something that affects you, we tell you before it takes effect, in the app or by email, and you can cancel and export before then if you do not agree. Small edits just move the date at the top of this page.

Law and disputes

Swedish law applies. If we cannot sort something out by email, consumers in Sweden can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), and consumers elsewhere in the EU to their national body or the courts of their home country.

Stenite AB (org. no. 559007-2848), Skärkind Lundby 3, 617 92 Norsholm, Sweden. hello@quietalbum.eu. See also the privacy page.